Privacy Policy

At Ozwin Casino, safeguarding your personal information is a top priority. This Privacy Policy explains how we collect, use, and protect your data when you access and use our online gaming services. By continuing to use our platform, you agree to the practices outlined in this policy.

Information We Collect

We collect personal information that you provide directly when you register an account, make deposits or withdrawals, participate in promotions, or contact customer support. This includes details such as your full name, date of birth (to confirm legal age), email address, physical address, and payment information needed to process transactions and comply with anti‑money‑laundering (AML) and Know Your Customer (KYC) requirements.

We also collect information automatically through your use of the platform, including your IP address, device type, browser data, and activity on the site, which helps us enhance user experience, strengthen security, and troubleshoot technical issues.

How We Use Your Information

Your personal information is used to manage your account and deliver the services you expect from Ozwin Casino. This includes account setup, identity verification, processing deposits and withdrawals, and responding to support enquiries.

We may also use your details to send marketing communications if you have given your consent, such as notifications about promotions or special offers. You can opt out of these at any time without affecting mandatory service communications. In addition, we use data to comply with legal obligations and improve our platform’s security and performance.

Security of Your Data

Ozwin Casino employs robust security measures to ensure your personal and financial data is protected. Sensitive information is encrypted in transit using industry‑standard technologies and stored on secure servers with restricted access.

Access to your information is limited to authorised personnel who require it to carry out their duties, and we regularly review security protocols to stay ahead of emerging threats. While no system is completely impenetrable, we maintain strict safeguards to protect your data from unauthorised access, loss, or misuse.